About Us

Established in 1991, The Dog Butler is the West Coast's largest residential and commercial "POOPER SCOOPER" service. Our successful and innovative company provides a highly reliable and inexpensive weekly service that scoops and hauls away pet waste (DOG POOP) from yards, kennels, and dog runs throughout the Pacific Northwest. We service a wide variety of customers: residential homes, yards, kennels, parks, apartment complexes, nature trails for housing developments, dog shows, and whoever, wherever we may be needed. We have designed our company to become so efficient; we are able to cover the entire Puget Sound Region of Washington State from as far north as Everett to as far south as Tacoma and most of the Tri-County Area of Portland, Oregon. Service to Phoenix and Tucson Arizona is coming soon. We not only provide an extremely effective solution to dog poop and healthy living environment for your dogs, but we free the homeowner of having to deal with the worst task of having to pick up after their dogs on a regular basis.

How our service works

1. We ask you to provide us with some general information about you, your needs, your dogs, the yard or kennel, and any pertinent information for our billing department.
2. We then set you up on our route schedule; inform you when we will arrive and when your service day will be.
3. We always require new clients to leave us a check for the first month of service plus an initial setup/cleanup fee before we can start your service. This enables you to try out our company for at least a month to determine whether it will be the proper solution to your pet waste needs.
4. Once we arrive at your home, we will thoroughly clean all areas of concern; including flower beds, grass, rocks, beauty bark, front and back yards, and any special areas at your request.
5. When we are finished, we will provide you with a business card at your front door, which says; "Your yard was serviced today". This card will inform you, if nobody is home or you are at work, that we were there that day to service your account. IMPORTANT: We always recommend that you double check our work for at least the first three weeks of service to insure that we have covered and cleaned all of the areas of concern. Remember, your satisfaction is always guaranteed.
6. We will then return the next week on your regularly scheduled day of service.

Billing

We always bill in advance for service! We always bill on the 5th of every month. For example; lets use January 5th. When we bill on January 5th, we will be sending you your February invoice. This will give you adequate time, approx. 3 - 4 weeks to fit the bill into your billing schedule, just as long as we receive it by the 1st of the following month, February. This will let us know that you will be with us for the month of February, and you will be placed on our February route schedule. This is a key element to keeping our business efficient and effective. If payment is not received by the 1st of February, you may not be placed on the February routes. Remember, we do have the worst job on the block. We can provide you with any additional information about our billing when you sign up for service.


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