1) How often do you service?
We provide a weekly service to all of our clients. Service days may vary depending on where you are located. Please refer to our route schedule map.

2) Do we have to sign any kind of contract?
No! No contracts are required in order to set up service. We will make contact by telephone; ask certain information about the yard, dogs, and billing information. We keep it simple.

3) Do we have to be home when you service?
No! It is not necessary for you to be home. If you are able to be there when our route person arrives, we would be more than happy to introduce ourselves, meet the dogs, and cover any special concerns you may have.

4) Do we need to lock up the dogs or have them inside?
This is not necessary. The information about your pets, which is supplied to us at sign-up, will let us know if this will be required. We come supplied with dog treats for your pet to make it easier to get acquainted.

5) What do you do with the dog poop?
We have commercial accounts set up with several counties allowing for the proper disposal of all dog waste.

6) Is there an extra charge for the first visit?
Yes! All new clients will be required to pay an initial set-up/clean-up fee to help cover the costs of setting up new accounts. This fee gets you set up on our billing and accounting system, and sets you up on our route schedule. First time clean-ups require more time and contain more waste.

7) How do we pay?
We will ask you to leave a check for at least the first month of service plus the initial set-up fee. From then on, we will send you an invoice with a return envelope for your convenience.

8) What do we do if we have to cancel service?
Simply call our office or send us a notice of cancellation in writing to:
The Dog Butler PO Box 1501, Milton, Wa. 98354
1-800-303-POOP(7667)